Introduction

This Privacy Policy describes how Inkventive Ltd (RC: 9038746), a company registered in Nigeria (“Inkventive,” “we,” “us,” or “our”), collects, uses, protects, and shares personal information obtained through our website www.inkventivewriters.com and related services.

We are committed to protecting your privacy and handling your personal data responsibly in accordance with the Nigeria Data Protection Regulation (NDPR) 2019, the Nigeria Data Protection Act 2023, and other applicable Nigerian and international data protection laws (collectively referred to as “Data Protection Laws”).

This Privacy Policy applies to all information collected through our website, email communications, telephone conversations, and any other means of interaction with Inkventive.

Information We Collect

1. Information You Provide Directly

We collect personal information that you voluntarily provide when you:

• • • Request quotes or consultations through our website
    • Place orders for writing services
    • Create an account on our platform
    • Communicate with us via email, phone, or contact forms
    • Subscribe to our newsletter or marketing communications
    • Provide feedback or testimonials
    • Participate in surveys or promotions

This information may include:

• • • Full name
    • Email address
    • Telephone number
    • Company or institution name
    • Academic level or professional designation
    • Billing information and payment details
    • Project specifications and requirements
    • Documents, materials, or files you upload
    • Any other information you choose to provide

2. Information Collected Automatically

When you visit our website, we may automatically collect certain technical information including:

• • • IP address
    • Browser type and version
    • Operating system
    • Pages visited and time spent on pages
    • Referring website addresses
    • Date and time of access
    • Device information

3. Information from Third Parties

We may receive information about you from third-party payment processors, marketing partners, or service providers who assist in delivering our services.

Age Restrictions

Our services are intended for individuals aged 18 and above. If you are under 18 years of age, you must obtain permission from a parent or legal guardian before providing any personal information to Inkventive.

When appropriate parental consent has not been obtained, we reserve the right to:

• • Cancel all transactions and services
  • Remove all personal data provided
  • Refuse to process orders or communications

Once appropriate consent is verified, you may resubmit your information and access our services.

How We Use Your Information

We use collected information for the following purposes:

1. Service Delivery

• • • Processing and fulfilling your orders
    • Assigning projects to appropriate writers
    • Communicating about project progress and delivery
    • Providing customer support and addressing inquiries
    • Delivering completed work and related materials

2. Payment Processing

• • • Processing payments and billing
    • Preventing fraud and unauthorised transactions
    • Maintaining financial records as required by law

3. Service Improvement

• • • Understanding how clients use our services
    • Improving website functionality and user experience
    • Developing new services and features
    • Conducting internal research and analytics

4. Communication

• • Responding to your inquiries and requests
  • Sending order confirmations and updates
  • Providing customer support
  • Sending marketing communications (with your consent)
  • Notifying you of changes to our policies or services

5. Legal Compliance

• • Complying with applicable laws and regulations
  • Responding to legal requests and preventing illegal activities
  • Enforcing our Terms of Service
  • Protecting our rights, property, and safety

Information Sharing and Disclosure

We Do Not Sell Your Personal Information

Inkventive does not sell, rent, or trade your personal information to third parties for their marketing purposes.

When We Share Information

We may share your information only in the following circumstances:

1. Service Providers We share information with trusted third-party service providers who assist in operating our business, including:

• • Payment processors (for secure transaction processing)
  • Cloud storage providers (for secure data storage)
  • Communication platforms (for email delivery and customer service)
  • Analytics services (for website performance analysis)

These providers are contractually obligated to protect your information and use it only for specified purposes.

2. Professional Writers We share project-specific information with our professional writers to enable them to complete your work. Writers receive only information necessary for project completion and are bound by strict confidentiality agreements.
3. Legal Requirements We may disclose information when required by law, court order, or governmental regulation, or when necessary to:

• • Comply with legal processes
  • Protect our rights, property, or safety
  • Prevent fraud or illegal activity
  • Respond to emergencies involving personal safety

4. Business Transfers In the event of merger, acquisition, reorganisation, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
5. With Your Consent We may share information for purposes not described in this policy when we have obtained your explicit consent.

Your Rights and Choices

Under applicable Data Protection Laws, you have the following rights regarding your personal information:

1. Access You may request access to personal information we hold about you and receive a copy in commonly used electronic format.
2. Correction You may request correction of inaccurate or incomplete personal information.
3. Deletion You may request deletion of your personal information, subject to legal retention requirements.
4. Objection You may object to processing of your personal information for direct marketing purposes.
5. Restriction You may request restriction of processing under certain circumstances.
6. Data Portability You may request transfer of your personal information to another service provider where technically feasible.
7. Withdraw Consent Where processing is based on consent, you may withdraw consent at any time.

To Exercise Your Rights:

Contact us at info@inkventivewriters.com with:

• • Your full name and contact information
  • Specific right you wish to exercise
  • Sufficient detail to identify your information

We will respond to verified requests within 30 days as required by applicable law.

Marketing Communications Opt-Out:

You may opt out of marketing communications at any time by:

• • Clicking “unsubscribe” in any marketing email
  • Emailing info@inkventivewriters.com with your request
  • Contacting our customer service team

Please note that you cannot opt out of essential service communications related to your orders.

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Security Measures Include:

1. Encryption

• • All sensitive information transmitted via our website is encrypted using SSL/TLS technology
  • Look for “https://” in the URL and the lock icon in your browser to verify secure connection
  • Payment card information is encrypted during transmission

2. Access Controls

• • Access to personal information is restricted to authorised employees and contractors who need the information to perform their duties
  • All personnel with access sign confidentiality agreements
  • We use password protection and authentication measures

3. Secure Infrastructure

• • Personal information is stored on secure servers in protected environments
  • We use firewalls and intrusion detection systems
  • Regular security audits and updates are conducted

4. Data Minimisation

• • We collect only information necessary for specified purposes
  • We retain information only as long as needed

5. Incident Response

• • We maintain procedures to detect and respond to data breaches
  • Affected individuals will be notified as required by law

Despite our security measures, no electronic transmission or storage system is completely secure. We cannot guarantee absolute security but maintain industry-standard protections.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, unless longer retention is required by law.

Retention Periods:

• • Active Client Information: Retained during active service relationship and for 7 years thereafter for legal and accounting purposes
  • Completed Project Files: Retained for 2 years after project completion to facilitate potential revisions or reference
  • Marketing Communications: Retained until you opt out or we determine the information is no longer needed
  • Website Analytics: Aggregated data retained indefinitely; individual user data deleted after 26 months

When information is no longer needed, we securely delete or anonymise it.

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit websites. They help websites remember your preferences and improve user experience.

How We Use Cookies:

1. Essential Cookies Required for website functionality including:

• • Maintaining your session
  • Processing orders
  • Authenticating users

2. Analytical Cookies Help us understand website usage through:

• • Page visit tracking
  • User behaviour analysis
  • Performance monitoring

3. Functional Cookies Remember your preferences including:

• • Language settings
  • Display preferences
  • Previous interactions

4. Marketing Cookies Track effectiveness of marketing campaigns and:

• • Deliver relevant advertisements
  • Measure campaign performance
  • Prevent repetitive ads

Third-Party Cookies:

Some business partners (such as analytics providers or advertising networks) may place cookies on your device. We do not control these third-party cookies. Review their privacy policies for information about their practices.

Managing Cookies:

You can control cookies through your browser settings. Options include:

• • Blocking all cookies
  • Accepting only first-party cookies
  • Receiving notifications before cookies are stored
  • Deleting cookies

Note that blocking cookies may affect website functionality and limit your ability to use certain features.

International Data Transfers

Your personal information may be transferred to and processed in countries outside Nigeria where our service providers operate. These countries may have different data protection laws than Nigeria.

When transferring information internationally, we ensure appropriate safeguards are in place through:

• • Contractual obligations requiring adequate protection
  • Compliance with international data protection frameworks
  • Use of service providers with strong security practices

Links to Third-Party Websites

Our website may contain links to external websites not operated by Inkventive. We are not responsible for the privacy practices or content of these third-party sites.

We encourage you to review the privacy policies of any external websites you visit. This Privacy Policy applies only to information collected by Inkventive.

Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children without parental consent.

If we learn that we have collected information from a child without verified parental consent, we will delete that information promptly. Parents who believe we have collected information from their child should contact info@inkventivewriters.com immediately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations.

When We Update:

• We will post the revised policy on this page
• We will update the “Last Updated” date
• For material changes, we may provide additional notice via email or website notification

Your Continued Use: Continued use of our services after changes become effective constitutes acceptance of the revised Privacy Policy. We encourage you to review this policy periodically.

Contact Information and Complaints

Questions or Concerns:

If you have questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us:

Inkventive Ltd
Email: info@inkventivewriters.com
Subject Line: Privacy Policy Inquiry

We will investigate and respond to all legitimate privacy concerns within 30 days.

Regulatory Complaints:

If you believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with:

Nigeria Data Protection Commission (NDPC)
Website: www.ndpc.gov.ng

We prefer to resolve concerns directly and encourage you to contact us first.

Consent

By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Last Updated: December 2025

© 2025 Inkventive Ltd. All Rights Reserved.